Frequently Asked Questions

Think of a heat pump like a reversible air conditioner. In the winter, it brings warmth from outside to heat your home, and in the summer, it takes the heat from your house and moves it outside, keeping your home cool. It’s like having a fridge that can either cool your groceries or warm them up, depending on what you need.

A ductless or mini-split heat pump is a compact system that can heat or cool different areas of your home without needing large ducts. It’s great for room additions, older homes, or any place where you want to control the temperature directly in the room.

Geothermal heat pumps use the steady temperature of the ground or a water source to regulate your home’s climate. They’re a bit pricier to install but they save a lot on your energy bills in the long run because they use natural heat from the earth. They’re durable, manage humidity well, and can be a good fit for many homes, especially if you have the yard space for it.

When we talk about gas furnace efficiency, we’re looking at how well your furnace turns gas into heat. If a furnace is 80% efficient, it means 20% of the gas you’re paying for isn’t being used to heat your home and is wasted. A 95% efficient furnace is much better because it only wastes 5% of the gas. Upgrading to a more efficient furnace is especially important now because Washington State has added a steep 23% tax on natural gas, so the more efficient your furnace, the more you’ll save on your heating bills.

To ensure your HVAC system operates efficiently in our varied climate, it’s recommended to schedule maintenance at least once a year. However, due to our region’s specific conditions—like the high humidity and frequent rainfall—it’s a good idea to increase this to twice a year.

A spring check-up will prepare your system for the summer months, making sure your air conditioning can handle the warmer weather without overworking. This can include cleaning the coils, checking the refrigerant levels, and ensuring all components are functioning correctly.

A fall check-up is equally important to get your heating system ready for the cooler months. This typically involves inspecting the furnace, replacing filters, and checking for any issues that might affect its efficiency.

Sticking to this semi-annual schedule can help catch potential problems early, extend the life of your system, and keep it running efficiently, which can save you money on energy bills and unexpected repairs. Plus, a well-maintained system is better at controlling indoor humidity and maintaining good air quality in your home.

  • Use High-Quality Filters: Install high-efficiency particulate air (HEPA) filters in your HVAC system to capture mold spores and other allergens.
  • Regular Filter Changes: Replace your HVAC filters every 60-90 days, or more frequently if you have pets or allergies.
  • Control Humidity: Keep indoor humidity levels between 30-50% with a dehumidifier to prevent mold growth.
  • Ensure Good Ventilation: Use exhaust fans in bathrooms and kitchens where moisture is common, and consider an energy recovery ventilator for continuous fresh air exchange.
  • Routine HVAC Checks: Have your HVAC system inspected and serviced regularly to ensure it is working efficiently to circulate and filter the air in your home.

Yes, installing a new HVAC system can lower your energy bills. Modern systems are more energy-efficient, meaning they use less electricity or gas to heat or cool your home. Look for units with a high SEER rating for cooling and a high AFUE rating for heating. This upgrade can lead to significant savings on your monthly utility costs, especially during our cold, wet winters.

The short answer is it depends. However, we typically find that the most cost-effective way to heat and cool an older home in Tacoma is to install a ductless mini-split system. These units are efficient, don’t require ductwork, and allow for zoned temperature control. Additionally, consider adding insulation to reduce heat loss and ensure your home retains the desired temperature more effectively.

  • Seal and insulate ductwork to prevent air leaks.
  • Install a programmable thermostat for better temperature control.
  • Regularly clean or replace air filters to maintain airflow.
  • Schedule annual professional maintenance to keep the system running at peak performance.

Yes! For the most up-to-date rebates and incentives for upgrading to a more energy-efficient HVAC system, checking with your local utility provider is recommended.

We do offer financing options. For more information on our financing plans, please visit our website or contact our customer service.

We prioritize no heat calls during extreme weather as a life safety issue. We have resources to make sure your home is safe and livable even if a quick temporary solution is the only viable option for the night. We work hard to be quick, efficient, and fair. Our reputation and your family’s safety and comfort depend on it.

Before the seasons change, it’s a good idea to have a professional check your system. They can do things like clean it, check for any issues, and make sure it’s ready to cool your home efficiently once the weather warms up.

Watch for signs like strange noises, your system turning on and off more than usual, higher energy bills, or your home not staying at a comfortable temperature. This could mean it’s time for a repair or even a new system.

Yes, smart thermostats can make a big difference. They adjust your home’s temperature automatically and can save you money on energy bills. They’re especially handy in Tacoma, where the weather can change a lot, because they adapt to keep your home comfortable all year round.

When wildfire smoke affects Tacoma, using HVAC filters designed to capture small particles can help keep your indoor air clean. Consider adding an air purifier with a HEPA or high MERV rated filter to your system for extra protection against smoke and other air pollutants.

Wondering how much it will cost? Get a quote from us today.